Whether you are just entering the workforce or you have been working as an administrative assistant and want to push your career to the next level, our PA Diploma can provide you with the insight, skills and knowledge you need to succeed in this busy career.
Become a top class administrative assistant or personal assistant by taking this online course, made up of twenty one modules and only taking fifteen hours to complete.
Introduction to the Executive Secretarial, Admin & PA Diploma - Accredited (Level 3)
This information packed course is designed for anyone who wants to push their career forward and improve their productivity as an administrative assistant or PA. The course covers an extensive range of topics spanning over twenty one levels.
During this top quality course, you will learn the importance of diary management, you will learn effective time management skills and why customer care is such as important aspect of your job description.
In addition to this, you can learn the basics of petty cash handling, how to use the software you need to complete your tasks effectively and so much more.
The good news is that there are no entry requirements to complete this course. You don't need any particular educational or work experience, just a desire to learn, improve your knowledge and skills and succeed in your chosen career moving forward.
Once you choose the Admin & PA Diploma and your payment is received, you will be able to start learning straight away. Everyone studies at different paces, which is why this course is such a good opportunity, enabling you to work full time and study in your private time. On completion you will need to complete a multiple choice test and on passing, you have the ability to download and print your certificate which is recognised by industry leaders.
Course Modules/LessonsModule 1: Introduction to the PA CourseModule 2 : Diary ManagementModule 3 : Business Letter WritingModule 4 : Composing faxes, memorandums and emailsModule 5 : Telephone skills as a PAModule 6 : Hotel and travel arrangementsModule 7 : Filing systemsModule 8 : Time Management SkillsModule 9 : Invoicing/Petty cashModule 10 : Customer CareModule 11 : Customer Complaints ManagementModule 12 : Work PlanningModule 13 : Document Presentation and ProofreadingModule 14 : Confidence Building ModuleModule 15: Typing and audio skills to proficient level or further if you already touch type/Audio transcribeModule 16: How to Organise Effective MeetingsModule 17: How to use Microsoft OutlookModule 18: How to use Excel - the BasicsModule 19 : How to use PowerPoint (Basics)Module 20 : Word Processing with Microsoft WordModule 21 : Customer Communication and Reception Skills